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Each year, we’re inspired by the remarkable ways our customers harness intelligent automation. Whether it’s overcoming everyday challenges or solving complex problems, your creativity and commitment continue to redefine what’s possible.
Before we unveil this year’s winners, we want to extend a heartfelt thank you to everyone who submitted an entry. We truly appreciate the time, effort, and passion you put into sharing your stories.
Now, let’s celebrate our 2025 SS&C Blue Prism Customer Excellence Award winners!
- Sustainability Driver
- Rising Star
- Innovation Brilliance
- Transformational Excellence
- Operational Ingenuity
- Builder of the Year
- Leader of the Year
Sustainability Driver
🏆 Global winner: Lancashire Constabulary
"Lancashire Constabulary was recognized for using intelligent automation to dramatically improve data quality, operational efficiency, and community safety, reducing 3.2 million records to 48,000, saving over £10.5 million, and enabling faster, more effective policing while supporting national ESG and AI initiatives.”
Regional All-Stars:
- EMEA: Devon and Cornwall Police
- Americas: Galicia Seguros
- APAC: Midland Credit Management
Rising Star
🏆 Global Winner: Wiltshire Police
“Wiltshire Police is setting a national benchmark for intelligent automation, saving £1.11 million in the first year and freeing up 27.6 FTEs to focus on frontline policing. With 23 processes planned by 2025, they’ve scaled at record pace, achieving full ROI in just six months. Their strong governance, use of Blue Prism’s ROM2, and collaboration across UK forces are enabling sustainable transformation, better data quality, and improved public service.”
Regional All-Stars:
- EMEA: South Tyneside and Sunderland NHS FT
- Americas: RJW Logistics Group
Innovation Brilliance
🏆 Global Winner: Thurrock Council
“Thurrock Council has transformed its service delivery with SS&C Blue Prism by implementing AI-driven virtual agents, improving efficiency, reducing manual workloads, and providing 24/7 multilingual support, resulting in cost savings, enhanced service quality, and improved employee well-being.”
Regional All-Stars:
- EMEA: ABB Group
- Americas: Banorte
- APAC: DaewonCTS
Transformational Excellence
🏆 Global Winner: Coca-Cola Europacific Partners
“Coca-Cola Europacific Partners has transformed operations with intelligent automation, saving 580,000 hours and 17 million euros, streamlining processes like Order to Cash, and enhancing scalability, efficiency, and customer satisfaction across 31 markets.”
Regional All-Stars:
- EMEA: Riyad Bank
- Americas: Banco Supervielle
- APAC: NSW Department of Education
Operational Ingenuity
🏆 Global Winner: Kimberly-Clark Corporation
“Kimberly-Clark Corporation has delivered $50.4M in annual business value, deployed 229 digital workers with a cumulative value of $191M, saved over 10,000 annual hours, and generated substantial cost savings through various intelligent automation initiatives.”
Regional All-Stars:
- EMEA: BNP Paribas Bank Polska S.A.
- Americas: Discover Financial Services
- APAC: ICICI Bank Limited
Builder of the Year
🏆 Global Winner: Grzegorz Wasiak - Electrolux (@GrzegorzWasiak)
“Grzegorz Wasiak has exceeded his goals by developing innovative intelligent automation solutions at Electrolux, notably integrating SS&C Blue Prism with Microsoft Azure OpenAI to streamline dispute handling, enhance document processing, and reduce time-to-market, while also mentoring colleagues and promoting a culture of advanced AI-driven RPA.”
Regional All-Stars:
- EMEA: Rhys Hagen – Wiltshire Police
- Americas: Ram Anuragi – Agilent Technologies (@RamAnuragi)
- APAC: Purvi Sharma – Ab InBev (@PurviSharma)
Leader of the Year
🏆 Global Winner: Dianne Kokotoff – Wellstar Health System (@DianneKokotoff)
“Dianne Kokotoff is an accomplished senior leader with over 25 years of IT operations leadership experience in both domestic and global settings, currently serving as the Executive Director of Enterprise Solutions and Automation at Wellstar Health, where she drives automation and process improvements across multiple teams, saving significant labor hours and costs.”
Regional All-Stars:
- EMEA: Ranan Bhattacharya - Shell
- APAC: Clement Lo – BCT Group
Congratulations to each of you on your remarkable achievements!
This year’s awards showed that you’re not just adapting to change, you’re leading it.
A big thank you to our judging panel for their time and expertise in helping us recognize excellence in automation year after year.
Let’s take a moment to celebrate our winners, the people and teams driving meaningful, lasting impact through intelligent automation. Your work continues to inspire us all!
