The SS&C Blue Prism Customer Excellence Awards celebrate the organizations and teams pushing innovation’s boundaries with intelligent automation (IA). Each year, we recognize the incredible achievements of customers who have transformed their work — driving efficiency, delivering better customer experiences and unlocking new growth opportunities.
Winning an award isn’t just about the trophy; it’s about showcasing your success on a global stage, gaining recognition from your peers and inspiring others with your journey. It’s your opportunity to highlight the impact of your automation initiatives.
And to create a standout submission, you’ll need the right ingredients. Follow this checklist to craft a compelling entry that captures your story and positions you as a leader in IA.
🏆 The Winning Formula
✅ Your challenge – Set the scene with a compelling story.
- What obstacles were you facing?
- Why was change necessary?
Help us understand the real-world impact of the challenge — whether it was inefficiencies, regulatory pressures, customer service bottlenecks or something else. The stronger the narrative, the more engaging your entry will be.
✅ The solution – Highlight how you tackled the challenge using our products.
- What approach did you take?
- How did automation fit into your broader strategy?
Be specific about the technologies, teams and processes involved. If your journey included overcoming internal resistance or refining workflows, share those insights too.
✅ The outcome – This is where your results shine. Provide measurable improvements, key statistics and tangible benefits.
- Did automation increase productivity?
- Did it reduce costs and by how much?
- Did it help improve compliance?
- Did it enhance customer experience?
Use before-and-after comparisons, percentages or real figures to bring your success to life. If you have feedback from employees or customers that highlights the impact, include it!
✅ Your future plans – Winning isn’t just about past success — it’s also about what comes next.
- What are your next steps for automation and digital transformation?
- Are you expanding use cases, integrating AI, or scaling across departments?
Show us how this is just the beginning of your journey.
✅ Supporting evidence – Strengthen your entry.
For example add:
- Relevant files
- Reports
- Testimonials
- Charts
- Case studies
- Screenshots
- Video clips
These can all add depth to your story and make your submission even more compelling. They can help illustrate the real impact of your transformation.
By following these steps, you’ll create a strong, well-rounded submission that highlights your achievements and puts you in the best position for recognition.
Hear From Past Winners
But don’t just take our word for it — here’s what past winners had to say about their experience
Don’t forget to submit your entry by the March 5, 2025, 11:59 p.m. GMT.
Good luck!
