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Issue With Dropdown Selection in Chrome Browser

VenkataJ
Level 2
Hi

I am facing issue with dropdown in chrome

Spied Dropdown with Browser mode and tried to select the dropdown by using "Select List Item" It was able to select the item but the secondary dropdown is not giving any options to select. 

Appreciate any help!

Thanks!
1 REPLY 1

Hi Venkata,

Some elements can be like that where Select List Item action wont work due to the underlying HTML code structure. In such cases, you can try few of the below approaches:

1) You can try some other spying mode like UIA or AA mode and check if you are able to use the select action.

2) You can use a write stage and see if the element value gets written on that element.

3) You can send a click and have the drop down element focused and then send a Global Send Keys action on the root element of your Application Modeler with the value that you want to select and then send a TAB key or Enter Key.

4) You can use a read stage and get the list of all elements. Then fetch the index value at which the element is present and also get the first element of the list. Now you can send a click and have the drop down element focused and then send a Global Send Keys action on the root element of your Application Modeler with the first element value of the list and then send the DOWN arrow key as many times as the index you got previously. Then send a TAB key or Enter Key on that element.


Please let us know if this resolves your query and if this resolves your query, kindly mark it as the 'Best Answer' so that others facing similar issue can track the answer easily.
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Hope this helps you out and if so, please mark the current thread as the 'Answer', so others can refer to the same for reference in future.
Regards,
Devneet Mohanty,
SS&C Blueprism Community MVP 2024,
Automation Architect,
Wonderbotz India Pvt. Ltd.