How to extract a report within BluePrism?

Anonymous
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01-05-17 01:36 PM
Hi everyone,
I want to extract a report within BluePrism to provide more information on Volume handling as well as average handling time.
Moreover; I also want to report on the exceptions by transferring those into an Excel file.
I know there are several ways to generate reports, however the process does not contain queues adding to the complexity.
Extracting a report via system--> audit log does not provide the information wanted.
Does anyone know how to solve this problem? Volume handling could be solved by adding counters, yet generating a report of the exceptions proves to be more difficult.
Thank you in advance.
Kind regards,
Charlotte
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02-05-17 04:33 PM
Hi Charlotte, you're right, it's not exactly straight forward, so there are some ready-made processes for generating such reports. Your Blue Prism Delivery Enablement Manager or Trusted Advisor should be able to supply them to you.
