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Newly installed Blue Prism 7.0 - get error messages when using it

DuncanLay
Level 3

Hi

Please can you help me? I’ve recently been allowed to install Blue Prism 7.0 and have a temporary licence so I can evaluate it.

I’ve been working through the DX labs using this installation, but the installation is not fully working and giving error messages (see attached). Please can you advise me how to proceed?

 

Best wishes

 

Duncan

 

Duncan Lay

EPR Technical Application Analyst

IM&T Services

Oxford University Hospitals NHS Foundation Trust

Tel: 01865 743208

Email: Duncan.lay@ouh.nhs.uk               

Mail: Room G24a, Manor House Annexe, The John Radcliffe, Oxford  OX3 9RR

Non-working day: Monday

Working days: Tuesday to Friday (at home)

2 REPLIES 2

Robert_Sieh
Staff
Staff
Duncan,

I'm sorry to hear about the difficulty you are having with the Blue Prism product.  Unfortunately, it doesn't appear the Blue Prism initial problems docx file uploaded correctly so I'm not able to view the error information.  If you are still experiencing issues, can you post an update including whatever error you are receiving.
Robert Sieh Software Support Engineer Global Customer Support Americas Blue Prism

DuncanLay
Level 3
Robert - I've posted another message in the Trials community, including a pdf of my Word document. Hope that is readable. Thanks,

Duncan