Adding Exception Entries again in Work Queue

[ShantanuDeshpan]

Hi All, Is it possible to add exception entries again in the work queue, after processing all the work queue items? Just to elaborate:- Lets consider I have 1000 work queue items in my work queue and I got exception at different items while running my process. After processing I have few bunch of items which got exception. Is it possible to add only those bunch of item again in the work queue. Appreciate your help in advance, Thank You. Regards, Shantanu D.

[Denis__Dennehy]

Hello, There are a couple of options for retrying items in a work queue. 1. You can set the number of retries for that work queue to be a number higher than 1. This will mean that failed items in a queue item automatically be retried. 2. You can right click on exception items in the Queue Management screen and select the 'Force Retry' option. Whenever your solution retries an already partially processed work queue item, you need to ensure that duplicate updates are not possible in your process. If your process has been created using best practices (and using the Blue Prism templates - with retry loops etc built in), than there should very rarely be a need to retry items marked as exceptions. The update will have already been retried 3 times before the item was marked as an exception. If you are not using Blue Prism templates and retry loops in your solution I can recommend contacting your lead developer or Blue Prism mentor for more details.