Hi Sapna,
Typically, out of memory scenarios when attempting to open/view logs can indicate too high of a parameter logging level. This is discussed in the KB, "
Why do I get an Out of Memory error when working with Session logs?".
There are a few different ways forward here that could allow you to access these logs:
- Archive the logs using the
in-product Archiving functionality to export them out of the database in a compressed format (gzip) for viewing outside of Blue Prism. If you run into issues, consult the
Troubleshooting Archiving and Data Management resources.
- Clear down the older logs in the database using the
example Database Housekeeping Scripts available on request from Support, which would free up memory on the machine to view the more recent logs.
- Access/query the logs directly in the BPASessionLog_NonUnicode table in the Blue Prism database
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Steve Boggs
Senior Product Support Engineer
Blue Prism
Austin, TX
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