Blue Prism has stopped working while starting as runtime resource

[nighiltom]

Hi ,
After successfully configuring a run time resource to a DB where no SSO  enabled , tried configuring a runtime to a DB connection with sso enabled and facing issues . Problem I am facing is sometimes when the resource pc startup script runs , Resource PC comes up and closes saying Blue Prism has stopped working 


Run time resource script used 

"C:\Program Files\Blue Prism Limited\Blue Prism Automate\automate.exe" /resourcepc /public /port 8200 /sso

Multiple Errors from event Logs in BP v6.2
The communication object, System.ServiceModel.Channels.ReliableRequestSessionChannel, cannot be used for communication because it is in the Faulted state.

Sometimes there is no issue , sometime issue comes up , Any help will be appreciated

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Nighil Tom
Senior Analyst, Automation | NSW Department of Education | nighil.tom@det.nsw.edu.au | education.nsw.gov.au
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[John__Carter]

You can't use the same DB for both native and AD authentication. You have to choose the authentication method when you create the DB and after that it cannot be changed.

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John Carter
Professional Services
Blue Prism
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[Md_Afaque_Ahmad]

Agreed with John's solution.

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Md Afaque Ahmad Rahmani
Senior Consultant
Ernst & Young
Asia/Kolkata
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[nighiltom]

Thanks for the reply John . Both are different DBs  investigation till now , have found the issue mostly happens when connection is made via a load balancer url and stays stable when direct app server connection is mentioned

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Nighil Tom
Senior Analyst, Automation | NSW Department of Education | nighil.tom@det.nsw.edu.au | education.nsw.gov.au
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