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Can't establish connection between client and server

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knowmad.jhermoso
Level 3

‎11-02-25 09:25 AM

Hello,

I've been trying to log in to the Blue Prism Client, but this window appears, and nothing happens.

knowmadjhermoso_0-1739265251341.png

Just to clarify:

  • The BP Client is running on Windows 11 23H2.
  • The BP Server is running on Windows Server 2022.
  • The required ports are open.
  • I've deleted the configuration files and reinstalled BP multiple times on the client machine.
  • The BP Service is running.
  • There are two BP Servers behind a load balancer. Both machines launch the BP Service, and the client connects to one of them using a round-robin method.
  • The connection is established (a message appears at the bottom of the login form), but it keeps trying to log in without success.

Thank you for your attention.

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Piotr__Wieczerzak
Level 3

‎07-04-25 01:44 PM

Can you suggest how you resolved problem?

It seems that I have similar. Problem is with part VDIs after upgrade to Windows 11. 

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