Cannot create ActiveX component. - VBO OUTLOOK

[DanielFlores1]

Hello everyone:

I have a question, I have a process that at the beginning sends an email. On several occasions (not always) it has failed in that part due to a specific error:

"ERROR: Internal: Could not execute code stage because exception thrown by code stage: Cannot create ActiveX component."

This error sometimes occurs when the process is scheduled, however, when a drag-drop is performed from the Control Room it works without problem.

Regards!!

------------------------------
Daniel Flores
Junior Staff
Deloitte
America/Santiago
------------------------------

[michaeloneil]

Hi

Can you share any errors you get when trying to save attachments while outlook is closed?

------------------------------
Michael ONeil
Technical Lead developer
Everis Consultancy
Europe/London
------------------------------

[AnuraagPandey]

Hello Jena, I came across this error today. I am using the Outlook in a VDI, also I have all other components - Blue Prism, excel, etc configured in the same VDI.

I closed all instances of outlook in the VDI and executed the object. It works.

------------------------------
[Anuraag] [Pandey] [RPA Consultant]
Germany
------------------------------

[Tejaskumar_Darji]

One of our team members encountered a similar error and identified that it occurred while using Outlook in a preview release mode. However, they found that the issue was resolved by turning off the preview release mode and restarting Outlook. After taking these steps, the Outlook VBO (Visual Business Object) started functioning correctly.

For the information of anyone who comes across this post in the future, this solution might be helpful in case they encounter a similar problem with the Outlook VBO.

------------------------------
If I was of assistance, please vote for it to be the "Best Answer".

Thanks & Regards,
Tejaskumar Darji - https://www.linkedin.com/in/tejaskumardarji/
Technical Lead
------------------------------