Control Resources Status Connection to resource timed out

[rajat.bhardwaj]

Hi,

When launching BP from a WVD(Azure) client machine and navigate to Control > Resources, The status shows: "Not Connected" & Latest Connection message shows: "Connection to the resource timed out".

However, if we use BP from a local machine(Laptop) or Server itself, the status is shown perfect(as it is).

Regards,

[John__Carter]

That suggests some sort of connectivity/networking issue - maybe check the connection is working in both directions.

[ewilson]

@rajat.bhardwaj,

As @John Carter alluded to, you'll want to check the network configuration. I believe Azure Virtual Desktop defaults to blocking outbound traffic via the Azure Firewall.

https://docs.microsoft.com/en-us/azure/firewall/protect-azure-virtual-desktop#:~:text=Host%20pool%20outbound%20access%20to%20Azure%20Virtual%20Desktop,-The%20Azure%20virtual&text=Use%20the%20following...

Cheers,
Eric​​