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Could not identify process owning the current foreground window

Venkata_Subba_R
Level 2

‎09-02-18 11:09 AM

Hi, We are running a BOT on a Virtual Machine ( VM ) . While the BOT is running if we disconnect VM and login again we are seeing below error.   ERROR: Internal : Failed To perform Step 1 In Navigate Stage 'Activate' on page 'SetUpPayroll' - Could not identify process owning the current foreground window.   Regards, Datasci9
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2 REPLIES 2

John__Carter
Staff
Staff

‎09-02-18 02:25 PM

Are you using RDP to connect to the VM? RDP is specifically not recommended by BP for a number of reasons, but mainly because the desktop does not persist when the connection is closed. http://portal.blueprism.com/system/files/2017-11/v6%20Data%20Sheet%20-%20Remote%20Access%20Tools.pdf
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Anton__Hosang
Level 5

‎19-02-18 08:01 PM

I would advise to restart the VM after any RDP connections. Only then can you know where you are with the window/screen automations.
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