Cheers John,
Is the support agreement available anywhere publicly? Or does this relate to the support clause in the EULA?
I've looked through the EULA and the only thing mentioned there is this:
- The Agreement does not permit you to modify or adapt the Products, or render any Software human-readable. You may not reverse engineer, decompile or disassemble the Software, except and only to the extent that applicable law expressly permits, despite this limitation.
However, as far as I can see the database is NOT actually part of the product... although the product does create it.
The Product is classified as such:
- When we issue a license key to you, we grant you a non-exclusive license to use the Software in the format it is provided to you. We will provide you with license keys which last for twelve (12) months unless otherwise stated in the order. If a license key expires before the Agreement does, and provided you are compliant with the Agreement, we will provide further license keys. We will do this to cover the whole term of the Agreement. Each license key permits you to deploy a single instance of the Software in a single live, production environment, to make copies as reasonably required for back-up, testing, development or archive and to use all the written materials we make available to you. The Software and these materials together form the "Products".
Which means that only the actual software being deployed via the installer and and training/config documentation is covered by this clause.
As SQL server is subject to it's own licensing under Microsoft's terms, the database therefore is not included in the above.
It is then a logical assumption, that the client owns the database and it's contents, and therefore the structure... which should be fair enough in my opinion, as the client needs to host it and support it themselves if they go for an on-prem deployment.
So I guess my next question is... is there anything written anywhere to state that the database created by the product is subject to any further restrictions?
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Andrzej Silarow
Blue Prism Mentor
Smart Automation Services LTD
Europe/London
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Andrzej Silarow