Error 1001 while installing Blue Prism 5.0.32

[ShwetaChavan]

While installing blue prism 5.0.32 i am getting Error 1001 i.e. System.IO.FileNotFound Exception. I had blue prism version 5.0.12.I uninstalled that and now when i am installing 5.0.32 its giving error. Please help. Kindly refer attached image for exact error.

[John__Carter]

It should work. Check you are using the right 32 or 64 bit version.

[ShwetaChavan]

Yes is 64 bit version and my OS is also 64 bit.

[John__Carter]

OK well as I said, in theory if the machine is good (correct OS, .Net framework etc) then it should just work. I'd recommend raising a support ticket.

[ShwetaChavan]

Issue is solved.Previous version was not uninstalled properly. Thank you.

[ArnisLiparts]

I had a similar issue only BluePrism couldn't uninstall Service correctly on Application Service. I fixed it by clicking ""Repair"" in Windows ""Programs and Features"".