Good morning; I will recommend you check the version of your JRE and your JAB.
After this, check out the compatibility list of Java with Blue Prism (
Blue Prism supports Which versions of the Java Access Bridge); I think you are using a version that we don't support.
I normally recommend use JRE 8; this includes the JAB integrated; you need to make sure it is enabled in your Control panel: Ease of Access Center, Use the computer without a display, go all the way down, and ENABLE JAB.
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Luis Lopez
Customer Support Engineer English and Spanish
Blue Prism Ltd
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