Error during Installation of Blue Prism Learning Edition

[SHRADDHAGALGHAT]

Hello,

I am not able to install  Blue Prism Learning Edition
I am getting following error.
The file '' is invalid

Error Details: 
    BluePrism.BPCoreLib.InvalidArgumentException: The file '' is invalid
   at BluePrism.AutomateAppCore.LocalDatabaseInstaller.CreateInstance()
   at BluePrism.AutomateAppCore.LocalDatabaseInstaller.FullInstall(String username, SafeString password)
   at AutomateUI.WelcomeWizard.i(Object imn, DoWorkEventArgs imo)

Please help me on this.

Thanks,
Shraddha Galghate


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SHRADDHA GALGHATE
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[SHRADDHAGALGHAT]

HI Chris,

No success yet.

Error Details:


Unable to determine whether database exists - A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 50 - Local Database Runtime error occurred. Error occurred during LocalDB instance startup: SQL Server process failed to start.
)

Thanks and Regards,

Shraddha K. Galghate  ITIL®
Configuration Management Consultant
IBM, ETZ-Hinjewadi,Pune
Mob no: 9096420362

------Original Message------

Hello Shraddha,

OK, so we know we resolved the first issue and now we're hitting an issue with Microsoft SQL Server 2017 LocalDB.  Unfortunately, we need this part working to automatically create the Blue Prism database to hold your data.

So, we're going to completely strip Blue Prism off your computer by uninstalling it and removing all the files so that when we reinstall, we are trusting that all the right file and folder permissions are setup correctly.

The following steps are extracted from 6.7 Getting started | Blue Prism Trial and Learning Editions (Page 6)

Completely strip and then reinstall Blue Prism:

1. Uninstall Blue Prism using the Windows Add or remove programs system settings
2. Open the command line (Press Windows+X to open the Power Users menu, and then click "Command Prompt" or "Command Prompt (Admin).")
   1. Run the following commands to stop and remove the local database instance:
      1. "C:\Program Files\Microsoft SQL Server\140\Tools\Binn\sqllocaldb" stop blueprismlocaldb
      2. "C:\Program Files\Microsoft SQL Server\140\Tools\Binn\sqllocaldb" delete blueprismlocaldb
3. Open Windows Explorer and Remove the following configuration folders:
1. C:\Users\[username]\AppData\Local\Blue Prism Limited
2. C:\Users\[username]\AppData\Roaming\Blue Prism Limited
3. C:\Users\[username]\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\BluePrismLocalDB
4. C:\ProgramData\Blue Prism Limited
4. Uninstall Microsoft SQL Server 2017 LocalDB using the Windows Add or remove programs system settings
5. Restart your computer
   1. We're doing this step to be extra certain that there are no more pending restarts.
6. Install Blue Prism Learning Edition again

This should install Blue Prism, then ask you for a password to use with your Blue Prism admin user account, install LocalDB and set you up a Blue Prism database.

(Only use the following if the database setup fails again)

If the database setup fails again and you want a quicker resolution, the following will workaround the problem by switching you from Learning Edition to Enterprise install mode.  Which may be beneficial as I see you already have SQL Server installed on your computer.

Note: You'll still have Blue Prism Learning Edition, there is just extra steps to create a database.

Workaround:

1. Close Blue Prism
2. Open the Windows registry and rename the LocalDB registry key so donotuseLocalDB
   1. This will prevent Blue Prism from trying to setup a Trial and Learning Edition database for you.
3. Open Blue Prism
4. Follow the online help topic for Standalone deployment
   1. Note: This is more techie than we want for a simple Trial and Learning Edition setup but may get you up and running faster.

------------------------------
Chris Strong
Product Manager
Blue Prism
------------------------------

[chris.strong]

Hello Shraddha,

Re: Blue Prism Learning Edition license

• You should have received an email from digitalworker@blueprism.com with the subject line, Your New Blue Prism Learning Edition License Key. It's the same email that gives steps for setting up Learning Edition.
• Check your Junk / Spam in case it's been filed away in there
• If you still cannot see it, choose the option again to Get Learning Edition on our Digital Exchange
  • You will receive an email when Blue Prism has allocated your license and the software is available for download (within the next 24 hours). Do check your spam folder - just in case. If you don't receive an email please contact customer support - dxsupport@blueprism.com.

Re: Persistent error with Microsoft SQL Server 2017 LocalDB

• Your computer isn't liking the LocalDB, it could be down to permissions or anti-virus software blocking the connections.
• Another member of the Blue Prism community may be better placed at helping configure SQL server on your computer, it typically just works.
• As you already have SQL Server setup on your computer, I recommend going with the Workaround I posted above (repeated below)

(Only use the following if the database setup fails again)

If the database setup fails again and you want a quicker resolution, the following will workaround the problem by switching you from Learning Edition to Enterprise install mode.  Which may be beneficial as I see you already have SQL Server installed on your computer.

Note: You'll still have Blue Prism Learning Edition, there is just extra steps to create a database.

Workaround:

1. Close Blue Prism
2. Open the Windows registry and rename the LocalDB registry key so donotuseLocalDB
1. This will prevent Blue Prism from trying to setup a Trial and Learning Edition database for you.
3. Open Blue Prism
4. Follow the online help topic for Standalone deployment
1. Note: This is more techie than we want for a simple Trial and Learning Edition setup but may get you up and running faster.

------------------------------
Chris Strong
Product Manager
Blue Prism
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