Error while running the process in control room

[RamkumarVelucha]

Dear Team,

I'm running the process in control room and i get the following error. The process is running in v6.3.2 and MTE is setup.
I encounter this error even if i deploy this process in any VMs.

ERROR: Internal : The Business Object is not available. Please visit System Manager to check that this Object is installed and that it has not been disabled

Any help on this is highly appreciated.

Thanks

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Ramkumar Veluchamy
Technical Architect
Cognizant Technology Solutions
America/Chicago
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[DaveMorris]

What object is it throwing an error for? And are you saying you're using MTE so that you think it may be that the bot user ids don't have access to the object?

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Dave Morris
3Ci @ Southern Company
Atlanta, GA
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[RamkumarVelucha]

Hi David,

The object i'm using in one of the processes. I suspect MTE because this was recently implemented and there were no security or patch updates.

Thanks.

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Ramkumar Veluchamy
Technical Architect
Cognizant Technology Solutions
America/Chicago
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[DaveMorris]

I think your object is retired. Go to the System tab under Objects > Management and see if it's under retired objects.

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Dave Morris
3Ci @ Southern Company
Atlanta, GA
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[RamkumarVelucha]

Hi David,

Please see attached screen. The object i'm using is MO - Quality - AttachePro - Home Screen and it is not retired.


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Ramkumar Veluchamy
Technical Architect
Cognizant Technology Solutions
America/Chicago
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[DaveMorris]

That's super weird. Have you tried retiring it and then unretiring it? That error message you're getting is word for word the error that occurs when you try to run a process that references a retired object.

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Dave Morris
3Ci @ Southern Company
Atlanta, GA
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[RamkumarVelucha]

Thanks for the suggestion David. But that did not solve my problem either

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Ramkumar Veluchamy
Technical Architect
Cognizant Technology Solutions
America/Chicago
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[John__Carter]

As a sanity-check, try moving the object to an unrestricted folder, just to rule out some unwanted MTE interference.

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John Carter
Professional Services
Blue Prism
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