Facing issue with Get Verified Document process

[Pralay]

Hi,

I am also facing same issue. completed batches in Decipher but when I run process 3 Get Verified Document, I am neither getting Batch ID nor Documents. And also Flag 'Batch Available' returns False. Need help to resolve why it's happening. My QueueSuffix name is same as what i used while pushing the batch. But when I verify and submit manually in Decipher after that when I run Decipher - 03 Get Verified Document process then giving data in Document data collection. 

Please Some body can give solution on .

Decipher – 01 Push Document

Decipher – 03 Get Verified Document

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Pralay Das
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[Pralay]

Hi Ben,

We have installed below version 0.1.950.0 Decipher Plugin. Can I install same version or any updated version. Given below complete installation item. Please suggest. If I reinstall any higher version is there any compatible issue? 

Thanks,

Pralay

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Pralay Das
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[Ben.Lyons1]

Hi Pratay,

That's the correct item to reinstall. 

It might be worth downloading the latest installer (0.1.984.0) from the portal, but I don't think the update is substantial.

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
SS&C Blue Prism
UK based
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[Pralay]

Hi Ben,

Thank you for your suggestion. That issue is resolved. I need your one help as I very new for this tool . I have given training 7 type of PDF. Now need to get data from decipher to Blue Prism process. Initially I was using Decipher- 01 Push Document -> Decipher - 02 Batches to Verify -> Decipher- Get Verified Documents. Now from Blue Prism Process how to automatically PDF file can load from any folder path and push into Decipher and get data from Decipher to Blue Prism. 

Can you please help me the steps , so that I can follow . Do I need to setting any configuration in Decipher so that automatically submit PDF document and after that only I need to call Decipher -03 Get Verified Documents? not requird to call other two process from BP process ?
Can you please help.

Thanks ,

Pralay

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Pralay Das
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[Pralay]

Hi Ben,

I am created in process studio below code. Can you please check is that fine to get data from decipher to Blue prism process.

And can you suggest where I need to configure property in Decipher that automatically Batch submit in decipher when I Push Data from above process studio. 

I tried to go to Admin Tab- Document Type – Edit document type but can't find Enable/Set Automatically Skip data Verify option to select to On. Given below is the screen shot. But unable to get that property . I think if this property set  to On Batch will automatically submit in Decipher. Please correct me or suggest me if I am wrong. Given below is the screen shot of Decipher Document Type screen when I Edit DFD.

Waiting for your help on this.

Thanks,

Pralay

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Pralay Das
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[Ben.Lyons1]

Hi Pralay,

Please can you confirm if you've completed the Decipher Foundation course on BPU, as much of this information is available there?

Also it can be useful to search our online documentation for details.

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
SS&C Blue Prism
UK based
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[JayaprakashKann]

Hi Ben,

I have done Foundation course but cant find this how to automatically push document and get Document Data in Blue prism process.

Need your help on this. In last post I have explain how I tried.

Thanks,

Pralay

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Jayaprakash Kannan
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[Ben.Lyons1]

Hi Pralay,

Sorry I didn't realise you were posting comments from two different user accounts.

Auto-verification is covered in module 8 of the training part 1.12. Have you tried the step mentioned in the screenshot from the course?

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Ben Lyons
Senior Product Specialist - Decipher
SS&C Blue Prism
UK based
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[Ben.Lyons1]

Hi Pralay,

You will need to account from processing time in Decipher, the documents will not pass through immediately.

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
SS&C Blue Prism
UK based
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[JayaprakashKann]

Hi Ben,

Where I need to create account? Can you suggest. What I shared with you how I have created Blue Prism code is that correct or anything wrong.

Thanks,

Pralay

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Jayaprakash Kannan
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[Ben.Lyons1]

Hi Pralay,

I meant "account for" processing time, i.e. you need to build waiting time into your process to handle when batches take several minutes to process.

This could be to attempt the Get Next Batch action, if it's blank, use the Utility - General for wait for 10 seconds, then retry the Get Next Batch action. Set a retry limit to avoid this going on forever (creating an infinite loop).

If you're not sure how to do this I think it might be a good idea for you to request an expert connect session via the customer support menu. These types of activities are all covered in the the Blue Prism foundation training and users should be experienced with these before building a process.

Thanks

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Ben Lyons
Senior Product Specialist - Decipher
SS&C Blue Prism
UK based
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