Hello All,
How can I check that robot has a lock on a certain item on the process queue for more than XX minutes?
This query arrived because a webpage shows some pop-ups with multiple errors, and the robot got stuck for more than 3 hours on the same item. Therefore, I would like to implement an approach for addressing these unknown scenarios. Thus, in case the robot is working on the same queue item for more than 5 minutes, mark the item as exception, and move for the next one.
I cannot have a separated robot and use the object Utility - Locking and Lock Item, for implementing this timeout logic. Therefore, I am looking for a built in feature that performs as described: thus, in case an item is being worked for more than a certain time, mark as exception and move for the next one.
Thank you in advance for your assistance on this regards.
Best regards,
Teresa
