In 7.2, Runtime resource is showing state as Idle but connection is disconnected.

[Sheela]

Hi,

We are planning to upgrade BP to 7.2. So while testing, we tried to setup Runtime resource.

The state of resource is Idle, but connection is disconnected.

Appreciate any suggestions to resolve this issue.

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Sheela Parthasarathy
Assistant Vice President
Deutsche Bank Group
Pacific/Apia
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[Santhosh11]

Hi @Sheela Parthasarathy,

We are also facing the same issue so have you got any solution?

Appreciate any suggestions to resolve this issue.

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Santhosh k r
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[sumire]

@Sheela @Santhosh11 

I'm currently having the exact same problem.
Unlike the red cross mark when the status is offline, this icon looks like a circle with a cross. This is the first time I've seen this icon.
Restarting all RRs does not change the situation.
AP server information has been added to all RRs hosts file.

[Sheela]

@sumire I update ACR setting to resolve my issue. There might multiple reasons for the issues -> starting from BP instance configuration, RR configurations. Revisit the configurations to bring up RR.