Internal Error : A 32 bit processes cannot access modules of a 64 bit process.

[DebashisGhosh1]

Hi Guys,

We are automating an application which interacts with excel. In the excel the application is added an ADD IN feature and it's communicating with a database. It's a legacy 32-Bit application. While automating we have spied the excel table data in Win32 mode with element type as ".Net DataGrid" or ".Net GridView" (Both tried) . This was working fine earlier but now its's unable to read table data by using READ stage. It's throwing the below error :

Internal : Failed to perform step 1 in Read Stage 'Read all values in table' on page 'XXXXXXXX' - A 32 bit processes cannot access modules of a 64 bit process.

BP Version : 6.5
OS : Win 10 - 64 Bit

Already Tried Steps:
1. Spied mode changed to UIA ,and AA. But Table is not reading in proper format.
2. Dynamic read implemented for each row . Time consuming and very very slow due to huge load of data.

Note : No Issue with the table spy. Still correctly identifying the table.

Can you please put some light on this ?

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Debashis Ghosh
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[jegendra]

Hi Debashis,

What type of Application Manager mode is used under the Business Object which used for spying elements from the Grid?
E.g.: External, 32-bit mode or Embedded (default) 



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Jega Avinasinathan
Customer Support Engineer
Blue Prism
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[DebashisGhosh1]

Hi Jega,

I have already tried with the all the mode available in the Application Manager Mode. But no luck.
Any other thoughts !


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Debashis Ghosh
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