JNLP appis crashing while running BP process

[yanfangLin]

Hi 
When i am running the BP process which will launc the aJnlp app and perform an action. I have noticed that JNLP app is crashing after few steps randomly.
Can some one advise please.

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yanfang Lin
Svc Info Developer I
WuHan Site
Europe/Luxembourg
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[Neel1]

Hello Yanfang - Please share more details to your issue

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Neeraj Kumar
Technical Architect
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[yanfangLin]

Hi
I have a Jnlp app based on Java,  and i need to run the BP process which will launc the Jnlp app and perform some actions for example entry data and click button.
I have noticed this issue  that JNLP app window was closed after running  the BP process  few steps randomly, and the exception will been throw from BP that " There are no Java elements matching the query".
can you advise please ? Thanks



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yanfang Lin
Svc Info Developer I
WuHan Site
Europe/Luxembourg
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[Neel1]

Hello @YanfangLin1 -

I have also observed these issue working with  Java based application in BP version 6.3.2,6,4,1 and in 6.9. in case- highlight was also working slow and BP crashed on reading the table inside the java application.
What you can try at this moment is to follow some of the best practice w.r.t working on this kind of application. below is the course on BP university which talks about that. plus the known issue and its workaround for this issue.

Lets wait to hear from other community member.. If it impacting your automation in a big way- you can raise ticket to BP support to get detailed solution around this.

https://blue-prism.docebosaas.com/learn/course/350/play/2834/blue-prism-java-automation-en​



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Neeraj Kumar
Technical Architect
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