Login Agent Timing Out

[MeghanStark]

Looking for some help with login agent failing on one of our VMs. Runs fine on 14 other machines, but this one times out after getting the credentials. We are able to RDP into the machine with the credentials, so I'm stumped as to what is causing the timeout. Any guidance is appreciated!



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Meghan Stark
Senior Analyst
Legal&General
America/New_York
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[KotaSuto1]

Hi,

I haven't met this error, but I found the KB article which has the description.
You may have already checked, but I introduce to you just to be sure.

Why do I get "Error: The operation has timed out" when using Login Agent?
https://portal.blueprism.com/customer-support/support-center#/path/1141034952

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Kota Suto
Japan
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[Walter.Koller]

We get the shown time out error message on our VMs when policy changes haven't been applied.
You might want to check them as well.

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Walter Koller
Solution Manager
Erste Group IT International GmbH
Europe/Vienna
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[MotheoMotlhaban]

Might be the CTRL + ALT + DEL screen that is preventing the login from running successfully. 

Check the login agent documentation regarding options you can explore Recommended vs Alternative.

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Motheo Motlhabane
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