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Login agent failure

at392
Level 4
I am getting this error code on the login agent for windows:

ERROR: Exception : 0xc000006d: The attempted logon is invalid. This is either due to a bad username or authentication information.

However I have double checked and all the credentials are correct - why could this be happening?
1 BEST ANSWER

Best Answers

AravindBabu
Level 3
Hi Alex, 
Here are some workaround tips to resolve the issue .
1. Validate the password stored in credential manager and check the permissions too. 
2. Check the domain name. 
3. Manually login in to the system with the password retrieve from credential manager.

View answer in original post

2 REPLIES 2

PRASANTHM
Level 5
Hi,

Can you plz check the domain name (at startup params..)
Thanks Prasanth Software Engineer | RPA Developer

AravindBabu
Level 3
Hi Alex, 
Here are some workaround tips to resolve the issue .
1. Validate the password stored in credential manager and check the permissions too. 
2. Check the domain name. 
3. Manually login in to the system with the password retrieve from credential manager.