MAPIEx installation - question

[TomaszAdamski]

Hi, I just tried to install MAPIEx according to the guide and I am somehow confused. In 2.1 you write: "Note: The MAPIEx files must reside in the same directory as the Blue Prism program files (typically C:\Program Files\Blue Prism Limited\Blue Prism Automate). If they are installed to different directories, the MAPIEx functionality will not work when attempting to access an Exchange server from within a business process. As such, the DLL files in the MAPIEx installation directory should be copied to the Blue Prism installation directory before use on a particular resource. Once copied, any resources on that machine will have to be reloaded to pick up the new DLLs." In 2.2.2.1 you write: "If you install the 32-bit version of Blue Prism into a 64-bit installation of Windows, the installation directory" I have 32bit BP and 64bit OS. When I run MAPIEx installer it suggests to be installed in Program Files (x86). However my BP is installed in Program Files (it was suggested by the setup). So should I use Program Files (where BP is installed) or Program Files (x86) as suggested by the MAPIEx installer? At first I tried to install MAPIEx in the same folder as BP which is Program Files but the installer ignores the provided path and installs in Program Files (x86) anyway. Shall I install the MAPIEx and the move all files from Program Files (x86) to Program Files? Regards, Tomek A.

[John__Carter]

BP 32bit should be installed in the x86 folder - I'd try reinstalling BP. Note also that the accompanying Mapiex VBO anticipates a 32bit OS but the configuration can easily be tweaked for 64bit OS (see Mapiex documentation). Note also that Mapiex only supports 32bit Outlook.

[TomaszAdamski]

Hi John, Thank you for the reply. I just double checked some things and my installer was x64. I wrote I had 32bit BP based on ""about"" where I saw CPU architecture which shows 32bit. This is why I was confused and decided to write the post. Can you tell me how to check which BP version is installed (based on something else than installation path)? Regards, Tomek A.

[John__Carter]

Good question, I don't know to be honest. To be sure I'd uninstall and then reinstall - 32bit in Program Files (x86) or 64bit in Program Files.

[TomaszAdamski]

:D I believe you could provide a feedback to your dev team about this. This kind of info should be in About window. As I mentioned, there is CPU Architecture field and it shows 32bit in my case but I have no idea what it is related to. My PC is 64bit, OS is 64bit and BP I expected as 64bit as well. It is 5.0.30.0. Maybe you can check this in you environments as well.