❓[March 30] Ask Me Anything - Benefits, Visualizations and Reporting❓

[MelanieGiuliani]

Hi Community! 

We're excited to offer you a new way to engage with Blue Prism product experts in real time! On March 30th at 8-9am CT, our experts will be available right here in the Blue Prism Product community for a live Ask Me Anything session where they will answer your questions about Benefits, Visualizations and Reporting.  

So, how does it work?
1) Enter any questions you have on the topic into the comments below
2) Tune back here on March 30th at 8am CT
3) Our experts will answer any questions that have been left here ahead of time, and will be on standby to answer any new questions that come in live during the 1 hour long session

*Please note: during this session we will not be able to provide answers around when new functionality may be incorporated into the product. However, we can provide clarity into extracting benefits, sharing the benefits, reporting, and analyzing the MI.

Want to download this event to your calendar as a reminder to tune back on the day of? RSVP or click "Download to Your Calendar" in the event here: Ask Me Anything - Benefits, Visualization and Reporting 

So, do you have any questions on Benefits, Visualizations and Reporting in the Blue Prism product? Why not post below - now's the time to ask anything!

[sumire]

Hello,

Thank you for organising a new way for us to ask questions.
I have a question about the tiles on my dashboard.
There is too little choice of tiles and data sources available, so I can't see the information I want to see on my dashboard.
One of the tiles I want to use is :

• Are there any processes that have been "Pending" or "Warning" for more than a certain amount of time (e.g.1 hour) ?

Is there any way to make the tiles available that I want to use (e.g. by downloading them from DX) ?

------------------------------
Mitsuko
Asia/Tokyo
------------------------------

[JesseJenken]

Related to reporting, what is Blue Prism's recommendation for a long term reporting solution of the work performed by the platform?

Our organization has implemented a solution which is currently preventing us from performing the Database Maintenance suggested by support, to resolve ongoing performance issues.  

The organization's current reporting-source-of-truth is a copy of the production database, which is copied nightly and used from a secondary DB instance to feed BI tools.  This is less than ideal for a number of reasons.

What does Blue Prism suggest, for being able to represent the value delivered by work items, long term?

Thanks!

------------------------------
Jesse Jenken
------------------------------

[zdenek.kabatek]

Hello,

thanks for arranging for this as this definitely helps to manage expectations from new releases :).
1. Do you plan to prepare some web based reports which can be accessed by any user within an organization?
2. Do you plan to give business users without access to Blue Prism thick client to define/design their own reports again through some web interface?

------------------------------
Zdeněk Kabátek
Head of Professional Services
NEOOPS
http://www.neoops.com/
Europe/Prague
------------------------------

[_Amlansahoo]

Hello,

Thanks for the opportunity. I have few questions though.

1. When the browser mode will work as it is working like HTML mode. if it's an enterprise tool why those options "Use fixed browser extension port". It should work seamlessly without choosing any other option as it's happening for other tool. I means if I am not selecting the fixed browser extension why it's throwing error "127.0.0.1 with append URL". Because it's no meaning of giving option to do testing without fixed port.

2. When we expect the browser based control room also the modified UI in Blue prism.

------------------------------
Amlan Sahoo
RPA Consultant
Equinix
------------------------------

[SharmilShah]

Hello,

Thanks for providing this opportunity. I have a question:

1) Is there a plan to rollout support for different browsers like Chrome/Edge/Firefox in version 6.2. or earlier? I got to know that there were couple of bugs for internet explorer got fixed in v6.6 but not replicated to v6.2. With that we are facing lot of trouble in spying specially SalesForce. So wanted to confirm if critical bugs should be fixed in all version is a plan or not.

Thanks,
Sharmil

------------------------------
Sharmil Shah
------------------------------

[OlavoNeto]

Hi, Melanie. I hate two questions.

1. How i can paste a Excel sheet in email body in Outlook?

I found some something similar in community, but not work. 
https://community.blueprism.com/communities/community-home/digestviewer/viewthread?GroupId=139&MessageKey=3f384713-f3d2-4852-9624-48c3a21d305e&CommunityKey=ecea0082-1a23-4cd8-ab44-48e94657092e&tab=dig...

2. How can i incorporate image in email body with outlook?
I'm attaching an image in the email, and using the image src in the html code, but it doesn't work.

------------------------------
Olavo Neto
------------------------------

[ykoike]

Hi !
 
I want to show how many effect or impact our business by the Blue Prism processes to our board members.
Please let me know what recommend type of a report or a dashboard in this case, and how to make this.

Thanks,

------------------------------
Yasuyuki Koike
Specialist
Toshiba IT-Services.corp
Asia/Tokyo
------------------------------

[SimKahlon]

What is the best way to visualize Blue Prism Data? We currently use Tableau to create Executive and Performance Dashboards - but would be nice to see if BP has an inherent capability and how can it be best used for extract maximum value and insights?

------------------------------
Sim Kahlon
------------------------------

[JamesMcLintock]

Hi Zdeněk,

A web based control room and increased analytics in the native enterprise product is certainly in the minds of our product team, and on their roadmap. I've let them know about your question, so hopefully you can get a more detailed follow up as I can't speak for their roadmap timelines. 

An immediate solution if you are servicing customers could be to suggest them to Blue Prism Cloud and their Hub offering, it does offer enhanced capabilities to the native product.

You could also look at data gateways or logging utilities if you wanted to use a third party software to achieve this; for example internally we been using Splunk since 6.4 to provide insights into business critical processes for our business users. 

I hope this can be of help,

James

------------------------------
James McLintock Design Authority
Process Analyst and Developer
Blue Prism
Europe/London
------------------------------