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Outlook very slow to launch via blueprism

MartinSipos
Level 2
Hi everyone   So, on our virtual machine, when I run outlook, it usually takes few seconds to run, however when outlook is launched via blueprism, it takes extremely long... We are using navigate stage to launch outlook and have recently switched to '/safe /profile "xyz"' arguments, however this did not help.   Does anyone else have the same problem? Were you able to overcome?   Thank you.
1 REPLY 1

david.l.morris
Level 15
Hi, I haven't run into that problem so I don't have a clear solution for you. Just wanted to give some input in case no one ever replies to you. It's usually not necessary to interact with Outlook, since MAPIEx, POP3/SMTP, or the new Outlook VBO can automate most mail retrieval/send requirements. Just checking here, but are you sure you need to open Outlook for your automations? If you absolutely must interact with it that way, I would try the multiple ways there are to open applications. There's obviously starting by the Launch action of a Navigate stage, but you can also use the Start Process action of the Environment VBO and there are a couple other actions to attempt as well depending on your needs. You can also use a batch file to run Outlook, so that you have more options in how the application is run. If you've tried all that, I would contact your BP rep and set up a call where you can show them the issue. It may be a matter of some startup argument you can provide, as you were trying, but maybe BP can provide you with a direct solution.

Dave Morris, 3Ci at Southern Company