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Process is not automatically picking up by the scheduler.

SivapriyaS
Level 3

The process is not automatically picking up by the scheduler. Not even running when dragged to Machine or select Run Now. Only running in debug mode. No errors are available in the process.
Can any one please help on that.



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Sivapriya S
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7 REPLIES 7

harish.m
MVP

Hi shiva priya,

What is the status of machine is it locked or offline or available...??

I would check the status of machine before looking the scheduler logs

If the scheduler is failing you can verify in one of thesection  in control room to see why the scheduler is failed.



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If I answered your query. Please mark it as the "Best Answer"

Harish Mogulluri
Lead developer
America/New_York TX
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----------------------- If I answered your query. Please mark it as the "Best Answer" [FirstName] [LastName] [Designation] [JobTitle] [City] [State] [Phone]

Hi ,

Is that session is getting created in control room? also confirm machine status.

If possible to share the screen shot of your control room by highlighting your runtime resource?



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Best Regards,
Devendran Venkatesh
RPA - Technical Architect |
Riyadh 11413, Kingdom of Saudi Arabia
Phone. +966-556784162
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Best Regards, Devendran Venkatesh RPA - Technical Architect | Riyadh 11413, Kingdom of Saudi Arabia

Hello!

In addition to the other suggestions, make sure the blue prism service is properly configured and running.

Best Regards,



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Leonardo Soares
RPA Developer
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Leonardo Soares RPA Developer América/Brazil

Hi Siva Priya,

Any updates on the issue?



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Best Regards,
Devendran Venkatesh
RPA - Technical Architect |
Riyadh 11413, Kingdom of Saudi Arabia
Phone. +966-556784162
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Best Regards, Devendran Venkatesh RPA - Technical Architect | Riyadh 11413, Kingdom of Saudi Arabia

The machine is up and resource pc is up. While dragging other processes, it is showing up in the Sessions window and is able to run. But only one set of processes (highlighted in the below image)is not showing up. The highlighted processes are having issues. For Project Creation V3 process, created a new instance of it (Project Creation V3_Test) while importing and still failing.

17537.png



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Sivapriya S
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Tried calling project Creation V3 from another Process called 'Test' and it seems working

17538.png

Test

17539.png



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Sivapriya S
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Hi Sivapriya,


Thanks for the sharing the screen shots,


During the initial post which you mentioned, scheduler is not working but now your highlighting different issues. 
Can you please provide more clarity about exact issue? whether it's related to scheduler or else while drag and drop some of the processes are running and some of them session entry itself not creating?



------------------------------
Best Regards,
Devendran Venkatesh
RPA - Technical Architect |
Riyadh 11413, Kingdom of Saudi Arabia
Phone. +966-556784162
------------------------------
Best Regards, Devendran Venkatesh RPA - Technical Architect | Riyadh 11413, Kingdom of Saudi Arabia