RR is stuck in Pending.

[HongJooChoi]

Hi, Community.

Can anyone explain the following situation?
Why and when this is happening and how to resolve this?

RR is in an idle state with its session pending but no current session is visible in Control Room.
No schedule is registered in time tables.

In this case, when restarted, RR's session info goes into pending right away.
BP version is 6.7. 



Regards

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HongJoo Choi
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[John__Carter · Accepted solution]

Hi - it seems like you have the session filter set to Status=Running, so your pending sessions will not be visible in the list. Change the status filter to 'All' and you should see your pending sessions.

A similar error is when the pending session was created yesterday, Control Room view defaults to 'today', and it appears at first that the pending sessions are somehow missing.

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John Carter
Professional Services
Blue Prism
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