cancel
Showing results for 
Search instead for 
Did you mean: 

Release lock

Vijay_KumarMata
Level 3
Hi All,

I'm getting the below error when running the process. Process was running pretty good from long time in prod.

Can someone explain me why I got the below error. Thanks in advance.



------------------------------
Vijay Kumar Matampalli
Consultant
Virtusa Polaris
------------------------------
1 BEST ANSWER

Best Answers

Hi Vijay,

Is your process calling any specific objects or APIs? Take a look at the Blue Prism logs to see if you can pinpoint the page, the stage and or the object/API in the process that causing this error to appear. Once you identify the source, try stepping into that page or object to see if you can get more details.

Thanks,




------------------------------
Jorge Barajas
Blue Prism
Senior Product Consultant
Austin, Texas
------------------------------
Jorge Barajas Blue Prism Senior Product Consultant Austin, Texas

View answer in original post

1 REPLY 1

Hi Vijay,

Is your process calling any specific objects or APIs? Take a look at the Blue Prism logs to see if you can pinpoint the page, the stage and or the object/API in the process that causing this error to appear. Once you identify the source, try stepping into that page or object to see if you can get more details.

Thanks,




------------------------------
Jorge Barajas
Blue Prism
Senior Product Consultant
Austin, Texas
------------------------------
Jorge Barajas Blue Prism Senior Product Consultant Austin, Texas