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SAP - Server Busy - Stops responding

GuilhermeChainh
Level 3
Good morning,  Sometimes, when I'm running SAP processes, I have an error (attached) that stops the connection with Blue Prism, putting my process in warning status. In this particular case, even if I use global timeouts in my object, it doesn't work and I can't control the process anymore, preventing the next processes to run. I tried to spy this window, but Blue Prism doesn't recognize it, and even if it does, the process is always waiting for SAP response and I can't proceed with any other step.  Does anyone faced this problem or have an idea how to solve it?   Thank you GC      
2 REPLIES 2

JēkabsRutkis
Level 4
I have the encountered the same error. It is usually caused when you are trying to work with SAP before it is loaded. I suggest (against all best practices) to add a static wait before the action that causes this prompt for you to give the SAP more time to load.  I would like to add that I have not found a stable way on how to deal with the prompt, so I am trying my best to avoid it.
Jekabs Rutkis [Designation] [JobTitle] [CompanyName] [City] [State] [Phone]

JēkabsRutkis
Level 4
https://portal.blueprism.com/comment/27532
Jekabs Rutkis [Designation] [JobTitle] [CompanyName] [City] [State] [Phone]