Salesforce API Skills: Error in Step "GetTokenActive" in Authenticate Credential process
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-11-20 04:17 AM
Hi Guys,
When i run this Authenticate Credential process, get error in Step "GetTokenActive" .{"error":"invalid_client","error_description":"invalid client credentials"}". I checked consumer key.consumer secret are the right one, Have no idea why failed. Anyone can give some advice?

------------------------------
Zhiming Liu
------------------------------
When i run this Authenticate Credential process, get error in Step "GetTokenActive" .{"error":"invalid_client","error_description":"invalid client credentials"}". I checked consumer key.consumer secret are the right one, Have no idea why failed. Anyone can give some advice?
------------------------------
Zhiming Liu
------------------------------
4 REPLIES 4
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-11-20 05:02 AM
Hi,
I am guessing the previous step of Authentication might have failed. Can you please check the HTTP Status Code returned in the previous action i.e. Authenticate?
------------------------------
Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
------------------------------
I am guessing the previous step of Authentication might have failed. Can you please check the HTTP Status Code returned in the previous action i.e. Authenticate?
------------------------------
Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
------------------------------
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-11-20 05:17 AM
Thanks for your reply. Status code is 200 from previous step of Authentication.
------------------------------
Zhiming Liu
------------------------------
------------------------------
Zhiming Liu
------------------------------
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-11-20 06:17 AM
Just tried it out on my end but didn't get any error. Can you try passing Instance URL in Get TokenActive and see if that makes any difference.

------------------------------
Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
------------------------------
------------------------------
Shashank Kumar
DX Integrations Partner Consultant
Blue Prism
Singapore
+6581326707
------------------------------
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-11-20 08:28 AM
Still get same error even passing Instance URL in Get TokenActive. I not sure what the " client credentials" refer to in the error message. It should be the username and Password to login Salesfore, right? But i did passing the correct username and Password.
------------------------------
Zhiming Liu
------------------------------
------------------------------
Zhiming Liu
------------------------------
