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Unable to create batch: None of the specified endpoints were reachable

John_GilbertDu1
Level 3
I was encountering this internal error when running the Create batch action from the Decipher VBO. Do anyone know how to resolve this issue? 

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1 BEST ANSWER

Helpful Answers

Hi, John,

there are a few places where it cold have gone wrong:
1. during Decipher installation did you change any default settings/users/passwords? If yes I recommend to uninstall Decipher and install it again following the default values from the installation manual.
2. if point 1 does not apply - what is your infrastructure configuration? Do you have MS SQL on the same machine as Decipher? If not then you need to update your RabbitMQ with another username/password than the default "guest". There are several steps which you need to follow:
a) you need to enable RabbitMQ plugin (https://www.rabbitmq.com/management.html) "c:\Program Files\RabbitMQ Server\rabbitmq_server-3.8.2\sbin\rabbitmq-plugins.bat" enable rabbitmq_management
b) confirm it is working - http://localhost:15672/, sometimes localhost does not work then change it to http://hostname:15672/
c) Then to log in with guest/guest

d) go to admin panel
e) Create new user via Add a user in the bottom part of the screen.
f) Set username/password and add a tag Admin. Click on add user button.
g) Click on admin user (if you created different one click on the newly created username) it will direct you to the page for setting up permissions.
h) click on the button Set permission 

you are done creating a new user in RabbitMQ

Then you need accordingly update your Blue Prism process to use this user for authentication for RabbitMQ part.

If you need more help please send me PM.

Regards,

Zdenek


View answer in original post

1 REPLY 1

Hi, John,

there are a few places where it cold have gone wrong:
1. during Decipher installation did you change any default settings/users/passwords? If yes I recommend to uninstall Decipher and install it again following the default values from the installation manual.
2. if point 1 does not apply - what is your infrastructure configuration? Do you have MS SQL on the same machine as Decipher? If not then you need to update your RabbitMQ with another username/password than the default "guest". There are several steps which you need to follow:
a) you need to enable RabbitMQ plugin (https://www.rabbitmq.com/management.html) "c:\Program Files\RabbitMQ Server\rabbitmq_server-3.8.2\sbin\rabbitmq-plugins.bat" enable rabbitmq_management
b) confirm it is working - http://localhost:15672/, sometimes localhost does not work then change it to http://hostname:15672/
c) Then to log in with guest/guest

d) go to admin panel
e) Create new user via Add a user in the bottom part of the screen.
f) Set username/password and add a tag Admin. Click on add user button.
g) Click on admin user (if you created different one click on the newly created username) it will direct you to the page for setting up permissions.
h) click on the button Set permission 

you are done creating a new user in RabbitMQ

Then you need accordingly update your Blue Prism process to use this user for authentication for RabbitMQ part.

If you need more help please send me PM.

Regards,

Zdenek