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Unable to mark queue items as exception

Manoj_kumarNunn
Level 4
​Hi,

We are facing a weird issue in blue prism while marking queue items as exception. We are facing this problem while marking them as exception manually and from runtime resource as well.

15997.png


Thanks,
Manoj

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Manoj kumar Nunna
Senior Developer
Tyson Foods
Asia/Kolkata
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3 REPLIES 3

AmiBarrett
Level 12
Looks like a temp table. Have you tried restarting the SQL server?

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Ami Barrett
Lead RPA Software Developer
Solai & Cameron
America/Chicago
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Hi,

Yes, we have tried that option too. no luck still.

Regards,
Manoj

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Manoj kumar Nunna
Senior Developer
Tyson Foods
Asia/Kolkata
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John__Carter
Staff
Staff
Raise a support ticket Manoj for official advice but I'd guess the issue is with user account running the BP Server service.

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John Carter
Professional Services
Blue Prism
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