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User created with Random numbers- SSO

daultani
Level 3

Hello,

We recently switched to SSO and BP 7.1.
While creating the user through hub- if we have already created the user and retrying to create the same user. Then  it is creating with same user addition with random numbers.
Eg 1st user: AdminBP
2nd User: AdminBP_2243

Do you know why this happenes.

Thanks & Regards,
Bhawana



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Bhawana Daultani
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3 REPLIES 3

Hi bhawana daultani,

I think  its better to open a ticket with blue prism support.

I had similar situation in the past onbp 6. One of the developer accidently deleted the user in lower environment  but bp doesn't allow to create with the same name, it sounds like to  avoid similar situation in the latest version they have  intentionally implement some changes around it( just speculation not a concrete answer though)
We opened a ticket  to resolve the issue but we came to know that it was intentional.



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If I answered your query. Please mark it as the "Best Answer"

Harish M
Lead developer
America/New_York
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If I answered your query. Please mark it as the Best Answer

Harish Mogulluri

Hi Harish,

Thank you for your answer.
I'll create support ticket. 

Regards,
Bhawna



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Bhawana Daultani
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Satish1414
Level 4

Hi Bhawana ,

Before creating a ticket , May I know
Why you are creating the Users with the same name??
   
 The reason why Blue prism is creating the user with random numbers is to provide unique identity for the user .

Best,
Satish Gunturi
Senior consultant



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Satish Gunturi
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