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Using the Log Viewer

- The logs viewer provides many features useful for reading and searching session logs. - By default the last page of the log is shown, enabling the you to determine from the last line of the log the circumstances in which the process exited. - You may navigate to other pages using the arrow buttons at the bottom of the form: - the double arrowed buttons will skip to the earliest/latest page - the single arrowed buttons will navigate to the previous/next page TIP: To view larger or smaller pages, adjust the value in the bottom right controlling the number of rows per page. TIP: Please be aware that the larger the page size, the longer it will take to fetch each page from the database: - depending on the size of your log and - the performance of your database server, this could take some time. Investigating Issues and Problems: - The Log Viewer is used to inspect the log of a session, either as it is running or after it has finished. - This is especially handy for reviewing the workings of a progress and tracking down problems. - The Log Viewer has a search function enabling you to look through the (often numerous) rows of a log and the visibility of columns can be configured to suit. Viewing Stage IDs: - The facility to view or hide stage IDs from the log is available via the checkbox in the upper portion of the form. - Stage IDs are Blue Prism's way of identifying stages in a process diagram, rather than by name. - By displaying stage IDs, an advanced user may check for internal inconsistencies in a process. - However, few users will find this information useful. You may safely ignore this feature if you do not understand it.
3 REPLIES 3

HernanLedesma
Level 2
Is there a way to get that information in a collection?

DilipK
Level 3
@ craig.nicholson   where can we find the log viewer in BP? Can you please send me the path / screenshot of the same.   Hope you  help me with similar kind of issue : scenario is : Third party application which is consuming the BP service is trying to execute this (Hit the BP service) but there is no response at our end. how to make sure that the  third party has hit our machine. Since there is no trace in event logs nor the process is started.. is there specific place where we can check our logs to know what has happened when they called our web service???  Note:  our service is not getting any trace in fiddler as well.   Regards, Dilip

AmiBarrett
Level 12
  @hernan.ledesma - Assuming the BP SQL DB server is accessible from the Runtime Resource, you can use the native SQL query options to get the data. Unfortunately, BP's tables are almost overly relational, so you will need three or four joins to get the sort of data you're looking for. @Dilip04 - Check the Control Room. If you view either the sessions or the work queue items, the bottom-right pane has all of the session logs. As for the web service, it depends on where it is located. If you're talking about an API on an actual web server, you can typically check the access logs for the server. In the case it is either a web server or a process kicked off by the built-in WebServices option to Blue Prism, you can also have it write to an external log of some sort.