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Where does Verification Exception reason get stored?

KalashSharma
Level 4
Dear all,

While performing verification in Decipher, if the user has to mark a document as exception (right click > Set as an exception) a new popup appears to record the exception reasons.
Here I have added a few exception reasons. The question is are they stored in the Decipher database at all? If yes which table has this information? I have gone through all the tables but unable to find it. Please help.
36785.png
The exception reason appearing on the 'Description' column of [Batch] table is always the same generic message  -  'All Documents were marked as exception and the batch is also marked as exception'  Where does the description and text from above screenshot go?
4 REPLIES 4

Ben.Lyons1
Staff
Staff
Hi Kalash,

The exception detail is in the Document table, in the Notes column. You can quickly find them using the IsExceptional column as a filter e.g. WHERE IsExceptional Is Not NULL.

Thanks

Ben
Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

Hi@Ben.Lyons1

Notes column stores only the Exception reason detail. Can you please let me know where the exception description will be stored ?

Ben.Lyons1
Staff
Staff

Hi @Athiban Mahamathi Mathialagan,

It looks to me like it's all in there.

36783.png

The description set in the Document Type will automatically appear when the respective reason is selected, the user can then add to or overtype the details.

36784.png

You can see in this example I've added the text "- Additional exception info" when marking the document as an exception. A use could have deleted the "Test exception" text as well.

Thanks

Ben

Ben Lyons
Principal Product Specialist - Decipher
SS&C Blue Prism
UK based

Hi @Ben.Lyons1,

Thanks. I am able to see both error reason and description.

Regards,

Athiban