Hi,
We are trying a working process deployed in production. In order to improve this process, we are trying to group the lines with a similar ID together.
Therefore, the idea was to go from 10 Queue fields to 4 Queue Field:
Current Queue Format:
Unique ID (Text), First Name (Text), Last Name (Text), Total Value (Text), etc...
New Queue Format:
Unique ID (Text), Clients Information (Collection - will contain information about the clients living at the same address), Total Value (Text), etc...
I have tried to store information into the newly created Collection, but it doesn't work. For instance, I have tried storing a text value through a calculation stage in Queue Collection.Clients Information.First Name but it gives me the error: "ERROR: Internal: Could not store calculation result - Queue Collection.Clients Information.First Name not found.
I've also tried adding a row to the Collection within the collection: "Queue Collection.Clients Information", but it doesn't work either.
Running out of ideas here. How do you deal with collections within a collection?
Thanks!