we have 5 Runtime Resources(RR) and 5 Interactive Clients(IC). Under the Tab Control in Blue Prism the Resources are display.
Unter Productive, one IC are not display(VM-RPA-ROBOT06), i don't know why.
Testsystem is same like Productice, one IC are not display(VM-RPA-ROBOT06):
Under the Dev-System, the Machines are doubled, one with Domain, one without, why?
Why are the machines double in Dev and in why one of the machines are not displayed in the other systems?
------------------------------
Robert Roginer
RPA Modeller
Mainova
Europe/Berlin
------------------------------
Unter Productive, one IC are not display(VM-RPA-ROBOT06), i don't know why.
Testsystem is same like Productice, one IC are not display(VM-RPA-ROBOT06):
Under the Dev-System, the Machines are doubled, one with Domain, one without, why?
Why are the machines double in Dev and in why one of the machines are not displayed in the other systems?
------------------------------
Robert Roginer
RPA Modeller
Mainova
Europe/Berlin
------------------------------
Hi Robert
If the machine is used as an IC then take a look at this setting. Normally for an IC you have this set to OFF so that the RR does not appear online in Control Room (and nobody can start a process on this RR by mistake).
And while you are there in System, look at this one too. This switch is to prevent anyone from installing BP and having their new RR connect to the environment.
If machine 6 is to be used as an RR, then check the startup configuration to see if that is starting BP correctly.
------------------------------
John Carter
Professional Services
Blue Prism
------------------------------
If the machine is used as an IC then take a look at this setting. Normally for an IC you have this set to OFF so that the RR does not appear online in Control Room (and nobody can start a process on this RR by mistake).
And while you are there in System, look at this one too. This switch is to prevent anyone from installing BP and having their new RR connect to the environment.
If machine 6 is to be used as an RR, then check the startup configuration to see if that is starting BP correctly.
------------------------------
John Carter
Professional Services
Blue Prism
------------------------------
In order for resources to be shown in Control they have to be registered first.
Registration is done automatically as soon as a resource connects to the app server.
"Unter Productive, one IC are not display(VM-RPA-ROBOT06), i don't know why"
Because ROBOT06 had never establish a connection to your prod environment as runtime resource before. It will show up as soon as it is used in production.
I don't see the actual need to have all resources displayed in all environment as they will have the status 'Missing'. There might also be the case when Blue Prisms regularly tries to evaluate the status of Missing runtime resources and will create a Windows Event Log when the resource cannot be contacted.
The easiest way to register ROBOT06 in prod is to open CMD and execute the automate.exe command used to start your resources, just replace the dev connection info with the one of your prod.
"Under the Dev-System, the Machines are doubled, one with Domain, one without, why?"
This sounds like a change in System tab / System / Settings:
We always use "Register using machine (short) name, communicate using FQDN" so I don't know if changing this setting would create duplicates in Control. Those are no real duplicates but only different names for the same resources are used. eg
VM-RPA-ROBOT01 is offline
VM-RPA-Robot01.mainova.de is online
The slightly changed way of writing the names (upper & lower case mix) could also indicate the DNS name of the resources was changed. But I don't think this is the case as you still have short name all upper case in your prod environment.
Check your 'Resource registration and addressing' settings.
Unfortunately there is no way to unregister resources once they are known to Blue Prism (except deleted those records in DB). You can still clean up the resource list by going in System tab / Resources / Management and retire the ones you don't want to see anymore.
Hope this helps
------------------------------
Walter Koller
Solution Manager
Erste Digital / Erste Group Bank
Europe/Vienna
------------------------------
Registration is done automatically as soon as a resource connects to the app server.
"Unter Productive, one IC are not display(VM-RPA-ROBOT06), i don't know why"
Because ROBOT06 had never establish a connection to your prod environment as runtime resource before. It will show up as soon as it is used in production.
I don't see the actual need to have all resources displayed in all environment as they will have the status 'Missing'. There might also be the case when Blue Prisms regularly tries to evaluate the status of Missing runtime resources and will create a Windows Event Log when the resource cannot be contacted.
The easiest way to register ROBOT06 in prod is to open CMD and execute the automate.exe command used to start your resources, just replace the dev connection info with the one of your prod.
"Under the Dev-System, the Machines are doubled, one with Domain, one without, why?"
This sounds like a change in System tab / System / Settings:
We always use "Register using machine (short) name, communicate using FQDN" so I don't know if changing this setting would create duplicates in Control. Those are no real duplicates but only different names for the same resources are used. egVM-RPA-ROBOT01 is offline
VM-RPA-Robot01.mainova.de is online
The slightly changed way of writing the names (upper & lower case mix) could also indicate the DNS name of the resources was changed. But I don't think this is the case as you still have short name all upper case in your prod environment.
Check your 'Resource registration and addressing' settings.
Unfortunately there is no way to unregister resources once they are known to Blue Prism (except deleted those records in DB). You can still clean up the resource list by going in System tab / Resources / Management and retire the ones you don't want to see anymore.
Hope this helps
------------------------------
Walter Koller
Solution Manager
Erste Digital / Erste Group Bank
Europe/Vienna
------------------------------
Hallo Walter,
ich schreibe dir mal auf deutsch 😄
Du hattest Recht im DEV System war diese Einstellung nicht gesetzt:
Habe die Maschinen und den DEVServer neugestartet in der Hoffnung das die doppelten verschwinden, war leider nicht so.
Mit der Aussage "Check your 'Resource registration and addressing' settings."
Meintest du wahrscheinlich die Ansicht --> system Tab --> Resources?
Hier werden im Prodsystem nur die Kurzform angezeigt, und im DEV aber beide.
Vermutlich DNS? Ich könnte natürlich die DNS Kollegen fragen, die Frage ist, wenn ich da was ändere, würde ich mir was zerschießen?
Was mich bzüglich der 06-er Mascine wundert.
Die ist wenn ich das richtig verstanden habe nie als RR Maschine deklariert worden, baer was mich wunder ist, das der IC der VM07 in dem Screenshot als Idle steht:
------------------------------
Robert Roginer
RPA Modeller
Mainova
Europe/Berlin
------------------------------
ich schreibe dir mal auf deutsch 😄
Du hattest Recht im DEV System war diese Einstellung nicht gesetzt:
Habe die Maschinen und den DEVServer neugestartet in der Hoffnung das die doppelten verschwinden, war leider nicht so.
Mit der Aussage "Check your 'Resource registration and addressing' settings."
Meintest du wahrscheinlich die Ansicht --> system Tab --> Resources?
Hier werden im Prodsystem nur die Kurzform angezeigt, und im DEV aber beide.
Vermutlich DNS? Ich könnte natürlich die DNS Kollegen fragen, die Frage ist, wenn ich da was ändere, würde ich mir was zerschießen?
Was mich bzüglich der 06-er Mascine wundert.
Die ist wenn ich das richtig verstanden habe nie als RR Maschine deklariert worden, baer was mich wunder ist, das der IC der VM07 in dem Screenshot als Idle steht:
------------------------------
Robert Roginer
RPA Modeller
Mainova
Europe/Berlin
------------------------------
