error while installing BP Process Intelligence

[Sushmitha.C]

while trying to install Process intelligence getting below error 

on error log found below error 

CustomAction OnsiteDbInit returned actual error code 1603 

what could be possible error cause?

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sushmitha c
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[AlexHim]

Hi Sushmitha,

My initial suspicion is the version of Windows you are on. Does the current machine meet the system requirements (especially the OS version) for BPPI?

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Alex Him
Solution Engineer
SS&C Blue Prism
New York, NY
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