issue with changing spy modes in windows 10
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22-09-20 06:46 AM
Hi,
I have been using Blue Prism for a while now and it was working fine, But when I installed it on new VM with Windows 10 it starts giving me issues with switching spy modes by ALT key or spying element with Ctrl+Left click. Alt and Ctrl keys aren't working anymore, But the same things working fine on other machine. Please help me resolve this issue.
Regards,
------------------------------
Yugal Pratap Singh
Project Engineer
Credit Suisse
Asia/Kolkata
------------------------------
I have been using Blue Prism for a while now and it was working fine, But when I installed it on new VM with Windows 10 it starts giving me issues with switching spy modes by ALT key or spying element with Ctrl+Left click. Alt and Ctrl keys aren't working anymore, But the same things working fine on other machine. Please help me resolve this issue.
Regards,
------------------------------
Yugal Pratap Singh
Project Engineer
Credit Suisse
Asia/Kolkata
------------------------------
3 REPLIES 3
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22-09-20 01:55 PM
Hello Yugal,
The Support article linked here gives some clarity on spying in Windows 10.
Can you review it and see if it helps alleviate your issue?
------------------------------
Shiyanbade Animashaun
Senior Product Consultant
Blue Prism
United States/Boston
------------------------------
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22-09-20 02:13 PM
Hello Shiyanbade,
No, this article didn't helped. The issue is that when I am pressing "Alt key" spy mode is not changing to other spy mode (HTML to anyother).
------------------------------
Yugal Pratap Singh
Project Engineer
Credit Suisse
Asia/Kolkata
------------------------------
No, this article didn't helped. The issue is that when I am pressing "Alt key" spy mode is not changing to other spy mode (HTML to anyother).
------------------------------
Yugal Pratap Singh
Project Engineer
Credit Suisse
Asia/Kolkata
------------------------------
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22-09-20 05:31 PM
Hi,
I hope you will get ans on below link.
https://answers.microsoft.com/en-us/windows/forum/all/alt-keys-are-not-working-on-my-computer/18054617-8144-49d8-b933-39c52e6fc9a1
Thanks
Nilesh
------------------------------
Nilesh Jadhav
Senior RPA Specialist
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I hope you will get ans on below link.
https://answers.microsoft.com/en-us/windows/forum/all/alt-keys-are-not-working-on-my-computer/18054617-8144-49d8-b933-39c52e6fc9a1
Thanks
Nilesh
------------------------------
Nilesh Jadhav
Senior RPA Specialist
------------------------------
Nilesh Jadhav.
Consultant
ADP,India
Consultant
ADP,India
