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"Save As button not loading during process

VincentComella
Level 3
Good morning,  We have a process that saves a document from a site, but every time the process is ran through the scheduler/control room and error is thrown that the "Save As" button did not load. When testing through the Studio the button loads and the file is saved without issue. Any ideas as to why this would only be an issue when ran through the control room?  I have also tested this trying to slow down and speed up the process considering the site and still no problems in the Studio. There is a "5 second Sleep" between loading the page and selecting the save button to try and counter website lag.  Any help would be appreciated! Thanks!!
2 REPLIES 2

SanjanaS1
Level 3
Hi, You can add an element wait in the screen and wait for some 20 sec till that element loads. If it loads within that time, you can continue to click on Save As and if it doesn't load, you can add around 3 retries for the same condition and then terminate it so that you can check why it is not loading in the given time. When a process is run from Control Room, delay is the most important thing to keep in mind.

VincentComella
Level 3
Thank you for your help! We had some wait stages in place, but was able to find another spot that could help a little more.