web Based Java Application and BP Freeze

[SachinBais]

Hello All, I am working on web-based java application to copy the data and paste it to excel. i am facing issue with the application sometime the application freezes due to which bp also freeze. if we close the ie window  BP starts working in normal mode. i also tried to use Application manager mode as External 32 bit with wait time as 3 min however its the same it does not throw any exception. kindly find the attached application modeller screenshot. Please let me know how to solve it. Regards, Sachin Bais

[InJoeKhor · Accepted solution]

Hi Sachin

A couple of suggestions:
Please make sure you have installed the up to date JAB, if your current version is out dated already. Make sure it is error-free during your installation process.

There is an article in the Blue Prism knowledge base about installing the JAB files manually: https://blueprism.knowledgeowl.com/help/manual-jab-installation

You may also want to read the Java Automation Guide that contains hints and tips when interfacing with Java applications. 
Here is the Java bridge Access pdf: https://portal.blueprism.com/system/files/2017-11/v6 User Guide - Java Access Bridge.pdf

Thanks,

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In Joe Khor
Sr. Product Consultant
Blue Prism
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