Add RabbitMQ to ROM Technology section

[Stefan__Pappalardo]

The count of components depending on Message Broker RabbitMQ is growing. At the time of writing I know of the following components.

• Blue Prism Hub/Interact
• Blue Prism Decipher IDP

Even if there is some documentation on RabbitMQ.com I found not much documentation from Blue Prism. There is some very basic information in the installation guides of Hub/Interact and Decipher. But I miss the bigger picture and a focus on security.

Please consider to add documentation that can give answers to the following questions.

• Is it recommended or even viable to share one RabbitMQ server instance in a BPA environment with Decipher and Hub/Interact?
  (Currently the installation guide only describes from the perspective of the component, not seeing the big picture.)
• Does RabbitMQ offer Active Directory Intergration with SSO (without providing username and password, direct passthrough)?
• Is it really needed to use RMQ management plugin to operate a RabbitMQ server instance?
• Which operating system (Windows or Linux) is best to be chosen for RabbitMQ?
• Are there any restrictions when preferring Windows over Linux?
• What about Authentication and Authorization?
• Is it recommended or even viable to use a technical service domain user account, and if yes how?
• Can/should guest user (default Admin account !) be deactivated before installation, and if yes how?
• What about encryption?
• Is encryption needed, recommended, and if yes which is supported and how does it interoperate with the Blue Prism components?
• Is there professional support available, and if yes will it be provided by Blue Prism or someone else?

[Billy.Kidney]

• Is it recommended or even viable to share one RabbitMQ server instance in a BPA environment with Decipher and Hub/Interact?
  • It is possible for one RabbitMQ instance to be leveraged by multiple Blue Prism products. At this time, Decipher is the only product that requires RabbitMQ to reside on the same server.
  • It is up to the organization to determine the proper sizing of the RabbitMQ instance or if more than one is needed.
• Does RabbitMQ offer Active Directory Intergration with SSO (without providing username and password, direct passthrough)?
  • RabbitMQ's LDAP integration can be found at:
    https://www.rabbitmq.com/ldap.html
• Is it really needed to use RMQ management plugin to operate a RabbitMQ server instance?
  • The management plugin is not necessary but highly recommended.
• Which operating system (Windows or Linux) is best to be chosen for RabbitMQ?
  • This is a complex question that should be evaluated by the organization.
• Are there any restrictions when preferring Windows over Linux?
  • Only for Decipher which requires RabbitMQ on the same Windows instance
• What about Authentication and Authorization?
  • RabbitMQ's Access Control information can be found at:
    https://www.rabbitmq.com/access-control.html
• Can/should guest user (default Admin account !) be deactivated before installation, and if yes how?
  • Please consult RabbitMQ's documentation
• What about encryption?
  • RabbitMQ leverages TLS more information can be found at:
    https://www.rabbitmq.com/ssl.html
• Is encryption needed, recommended, and if yes which is supported and how does it interoperate with the Blue Prism components?
  • See above
• Is there professional support available, and if yes will it be provided by Blue Prism or someone else?
  • Blue Prism Professional Services can assist with the overall installation of any of our products.