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Brian_Hesse
Staff
Staff
Status: Delivered

When opening a CSD, launch a process, run a search, create a relationship, or create work in the modern processor workspace, it always opens to the same default window size, with is generally too small.

A good example of a process that is impacted is the Caller Authentication guided process, which is run by the GIDS phone team for every single phone call.  Currently, the associate would have to resize the window for every single phone call. 

There appears to be a couple needs here:

  1. Windows for work objects should open to the size of the CSD or workflow form, or maximum window size.
  2. When we resize a work type, it should retain that size for all instances of the same work type. Currently, Chorus only retains it for the specific instance that was resized.
  3. Search results and relationship windows should retain their preferred size for new searches/relationships. Also, the default size should be at least large enough to display 3 or 4 items.
1 Comment
Clararaj
Staff
Staff
We did address this concern in 22.2