Clients looking to retire KE/ST need the ability to change the queue without making a status change. It’s very common to have an intake step start in a process to classify the work, resulting in a work type change that is in an existing workflow. Clients cannot retire KE and ST until we can solve for this gap with interoperability.
https://confluence.ssnc-corp.cloud/pages/viewpage.action?pageId=606807093
