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DT23839
Staff
Staff

Clients looking to retire KE/ST need the ability to change the queue without making a status change. It’s very common to have an intake step start in a process to classify the work, resulting in a work type change that is in an existing workflow.  Clients cannot retire KE and ST until we can solve for this gap with interoperability. 

https://confluence.ssnc-corp.cloud/pages/viewpage.action?pageId=606807093

2 Comments
gtwr1970
Staff
Staff
Americo will need solution. Thanks!
Karen_Hunter
Staff
Staff
Backlog Item exists for this requested functionality to be prioritized.