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achterbergs
Level 3
Status: New
In the work queue, you can right-click and force retry an exceptioned item... but there's not action from BP to do that inside the process when the exception occurs from a separate business object.  Currently if there's a failure outside of the BO, or outside of the process as a whole, the only way to force a retry is to either go in the queue manager and right-click or completely rebuild a clone of the work queue item


It boils down to this:
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3 Comments
ChristianPanhan
Level 6
The built-in work queue action "Mark Exception" with Parameter Retry = True automatically creates a new pending item for retry when there are attempts left as defined in the working queue configuration.
achterbergs
Level 3
That works if it is caught within the BO.


If you call 'Mark Exception' and set 'Retry = True' in a subsequent process run, it throws an error about the exception not being created by "this" business object.  We are trying to handle if a process fails unexpectedly.
NicholasZejdlik
Level 9
I don't see the value in this; if you programmatically retried a work queue item, wouldn't you risk an infinite loop?

Could you elaborate on your situation? It sounds like something that could be resolved without programmatic retries on work queue items.