MariaMutuc
Level 4
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10-03-23
03:51 PM
Status:
Reviewed
Currently, when there is a negative amount in IFAST and IFAST/Chorus integration occurs, the negative amount is passed onto the Chorus form (i.e. Amount field is populated with a negative amount). The negative sign causes work form to be stuck and results to slowness in BI. To resolve this issue, we have to call SS&C to remove the negative sign from the form. Is it possible to give access to users to remove the negative sign themselves? Giving them access will allow for a quicker resolution and thus avoid delays with processing.
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