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MariaMutuc
Level 4
Status: Needs More Info

The Assigned Work Search in Chorus doesn't bring up old work items. For example, a user has old work items in the work list.  If for some reason, this user has to be deleted from Chorus, system doesn't allow deletion since there are old items in the work list. Doing the Assigned Work Search only brings up work items for a recent date parameter. 

The date parameter for the Assigned Work Search needs to  modified to include all items that are in the user's work list.

3 Comments
Karen_Hunter
Staff
Staff

Please provide additional information regarding your search.  The default Assigned Work Search does not have a date parameter.  The new processor workspace does allow you to add additional, but optional parameters, to filter a large assignment list.

MariaMutuc
Level 4

Thank you Karen.  Which version would have the additional parameters?

Karen_Hunter
Staff
Staff

I'm not sure which release includes the additional filters shown in the attached shot from a 22.2.1 environment.  Neither the classic nor legacy processor workspace had any date parameters.  It sounds like you have a custom search that has been configured in your environment which includes date parameters for some reason.